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Fire Protection with ServiceTrade in DC, MD & VA

Posted on: July 28, 2016

As a business owner, you know how important great fire protection services are for your building. The team at Guardian Fire Protection takes pride in providing fire protection plans for businesses throughout Washington, DC, Maryland, and Virginia. That way, our customers can rest assured they will have comprehensive protection in case of a fire. In order to do so, we use ServiceTrade as one of our most important tools.

What Is ServiceTrade?

As your fire protection company, Guardian Fire Protection is responsible for scheduling services, providing property inspections, and writing up service reports. ServiceTrade lets us do all this quickly and efficiently on a completely electronic platform, enabling us to provide the best, clearest, and most concise fire protection plans possible.

Benefits of ServiceTrade

Guardian Fire Protection customers have a better experience before, during, and after fire protection system installation thanks to ServiceTrade. This tool allows you to:

  • Access digital comments and documents. Technicians already rely on smartphones and tablets to confirm appointments, take videos and audio notes, and write comments about what they performed at an appointment. ServiceTrade melds with this newer technology to replace the need for illegible carbon copy forms meant to convey complex information. At the end of the service call, all documentation – including your signature acknowledging the technician’s work – is summarized in a single report and emailed to you.
  • Validate your technician’s work. Every service call made through ServiceTrade tracks the technician’s time en route and on the job to hold him accountable. GPS tracking ensures technicians are always at the right place at the right time.
  • Make wise maintenance decisions. ServiceTrade quickly alerts the technician if deficiencies are detected in your fire protection equipment. The technician can then immediately send you an email with a quote and details about the work that needs to be done. This gives you the opportunity to quickly approve a work order and ensure the fastest repair possible.

Your approval is then converted into a job in ServiceTrade, ready to be scheduled. The quick turnaround time from discovering a problem to scheduling maintenance helps ensure your fire protection equipment remains in operation for safety and compliance purposes.

Fire Protection Services in DC, MD & VA

Are you interested in learning more about ServiceTrade? Do you want to make sure your place of business is ready to take on any fire emergency? If you’re nodding your head “yes” to either question, it’s time to call Guardian Fire Protection. We have over 40 years of experience offering fire protection services to customers in Washington, DC, Maryland, and Virginia. Fill out a contact form today to get in touch.

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